常规政策

1. 常规租车需求点:

这些是常规租车要点。不同国家或地区可能会有不同的租车政策和条件。 政策和条件由当地租车站点控制。对于这些政策和条件,请查询当地站点。 对于在美国和加拿大以外地区的租车业务,请咨询所属国的当地站点。

A.租车等级: 日租车是从开始租的时刻开始算起,周期是24小时。最少付款单位是一天,或者如果合适的话,也可按照租车行驶里程数计算付款。租车者如果超出日租车时间,按小时按租车基数付款。如果更合适并且以小时数计算,付款是按照汽车里程表从租车到还车所行驶的里程数计算。如果租车者有特殊情况无法按时还车,比如由于地形因素等,可以申请按小时付款或者附加费或者别的基数付款。



B.驾龄: 在美国和加拿大大部分地区,租车者最小年龄限制是21岁。在打算租车的地区,请参考当地租车站点的政策,以获得具体对于年龄的限制和对于当地21-25岁的司机的收费情况。



C.授权司机: 我们只对于授权的司机开放。在租车时和签订租车协议时,这个授权司机必须是主驾人,附加驾驶员必须在场签订租车协议。所有授权司机必须满足我们的年龄需求,拥有法律效益的驾驶证并且适合我们的其他要求的资质,这个资质根据地区不同有所变化。租驾人的雇主和雇员在合作基数计划的基础上进行租车,如果有合适的驾照并且符合我们的要求,在遵守雇佣责任范围的前提下,就可以开车了。授权司机和附加驾驶员需遵守司机记录检查(如下)。 任何其他人未经授权不能开车。



D.增加一名额外驾驶员和费用: 附加驾驶员需有开车资格。对于这个资质,我们需要所有附加驾驶员(包括配偶)满足最小年龄限制,拥有有法律效益的驾照,并且需支付附加驾驶员费用。如下的司机只需符合最小年龄限制,拥有有法律效益的驾照即可不需付附加驾驶员费用:
(1)有正式通知的政府机构租车者
(2)合作雇主的价格计划书。
(3)身体有残疾的客户。附加驾驶员也需要遵守司机记录检查和低年龄驾驶员费。(如下)。由于不同地区规定不同,请参考当地Dollar的具体政策以查询附加驾驶员费用。



E. 低年龄驾驶员费:租赁者的年龄若在21至25岁之间,要按照实行的价格按天交纳低龄驾驶员费。因为我们不同地区要求有所不同,请参考当地政策,以查询关于附加驾驶员或低年龄驾驶员费。



F.担保要求 所有的租赁者必须在租车时提供租赁者本人的信用卡或者借记卡.租赁人的信用卡将会做一个授权,金额大约为租车价加15%或者租车价.您租车的站点会决定您需要作哪个授权.当您结束用车并且付完最后的费用时,授权将会被解除.因为每个站点都有不同的要求, 请参考当地道乐的政策。



G.借记卡的使用 如果租赁人在租车时提供了一个借记卡,我们将会通过信用额度服务中心执行一个借记卡校对和信用额度调查。.这个调查将减少我们的风险性。这个调查结果将会以报告的形式告诉客人的信誉度。如果您的借记卡审核和信用度调查都不符合我们的要求,您将不允许租赁我们的用车,除非您能提供一张本人的信用卡。我们的借记卡政策完全依照美国联邦国家法律制定。如果借记卡没有做任何的审核那么这张借记卡只接受租赁完毕后的付款.借记卡在加拿大不接受作担保只可以做付款。因为信用卡担保在每个站点的政策都是不同的,所以请参考当地站点政策去查询信用卡,借记卡担保授权的更多特殊的信息及要求。



H. 钥匙环似的信用卡 我们不接受由的信用卡公司所签发的钥匙环似的小信用卡。如果客户在租车时出示了这种钥匙环似的信用卡,当地的租车机构可能会要求客户出示标准的信用卡或者其他形式的付款方式。



I. 汽油政策:租赁者必须在还车站点10英里范围内为油箱加满汽油,并且在还车时出具一张加油的收据为了避免收取燃油补给的费用,如果您选择了已支付燃油费用的选项,那么您将不用满箱还车。选择先付燃油选项的客人,您将按照租赁合同上列出的费用预先付款,还车时就不需要满箱还车,也不需要额外的付现金或者补偿汽油费。如果您没有选择先付燃油费,并且也没有在还车时给车加满油,您需要付一个燃油费给道乐公司用于赔偿和燃油补给服务。.燃油费用是每加仑汽油的费用乘以汽车油箱的容量。站点有不同的方法来计算向油箱里填充汽油的加仑数,这些方法有时候需要通过站点的员工来计算。大部分得到了站点计算填充汽油的标准为:
(1)看油表估计出一个大概的燃油填充数(比如说,一箱半油)然后乘以每加仑费用。
(2)如果您在租赁期间没有购买任何的燃油,需要查看里程表算出已驾驶的英里数.然后根据每加仑油能行使的英里数算出需要填充的油量。如果在加拿大,需用公里和升来代替英里和加仑。



J. 地域限制 在大部分站点中,在美国大陆和加拿大开车有限制。一个加拿大人是不允许开属于美国的车进入加拿大地区. 请参考当地的政策,以获得更详细的地形限制信息。



K. 残疾租赁者

  • 1、提供驾驶中的急救:如果您需要驾驶中提供急救的措施服务,请致电1-800-800-365联系我们.我们会在车上实现为您安置一些急救的设施。
  • 2、接机服务: 如果您需要在您到达之前我们去接您和您的伙伴,请事先致电1-800-800-365联系我们为您安排。在大部分站点,我们都提供了服务热线为您安排机场接机服务。
  • 3、附加驾驶员:如果您的同伴将和您分担驾驶道乐的车辆,请在接车和办理租赁手续时告诉道乐的工作人员。.我们不会收取您附加驾驶员的费用。请事先致电1-800-800-365

L.驾照:任何一个租赁或者额外驾驶员都要在租赁时都要事先出示一个在租赁时间内有效的机动车驾驶执照.一个有效的机动车驾驶执照意味着在租赁开始到租赁结束期内,没有被暂停,没有过期,没有被扣,以及没有被撤销。以下的机动车驾驶执照在美国基本上都是被接受的:

  • 1、一个国家,领域或者地区发行的。主驾人须持有有效期内合法中国驾照。
  • 2、一个有效的临时机动车驾驶员执照应该是在美国任何一个国家,领域或者地区发行的。
  • 3、一个在美国任何一个国家,领域或者地区发行的交通证件可以作为一个临时的执照。有效期一定是要在整个租赁期内(承租期一定在法律承认期限内)同时租赁者需要出示一张两寸照片及签名(不包括信用卡的签名)以示证明。
  • 4、一个现役的军事人员可以用一个有效的美国军用身份证和一个过期的执照也可以在美国驾车。
    一个有效的机动车驾驶员执照应该是在加拿大任何一个省或者地区发行的。
    只接受租赁者和额外驾驶员的常驻地国家发行的。如果驾照不是英文的,租赁者和驾驶员都要求出示外国颁发的驾照和一个通用的国际驾驶许可证;如果您是从中国来的,请出示一份日文翻译文件。一个国际驾照许可证不能给一个人驾驶的权利,它只能一个对有效的国外驾驶执照的翻译证明。一个国际驾驶执照许可证之包括了驾驶员的常驻地的国籍和一个有效驾照信息.一个国际驾驶执照许可证(或者驾照翻译件)如果没有国外驾照的信息是不被接受的。
    * 如果外国颁发的驾照是永久驾照,这个驾驶员和任何额外驾驶员都需要在租赁开始时出示他们的护照,签证或者其他的通用的美国的相关文件。
  • 5、 加拿大的省或州签署的有效驾照。
  • 6、对于外国租赁者及附加驾驶员,他们需要有由居住国家签署的驾照。

*如果驾照不是引文的,租赁者和司机需要出示本国的驾照和一个国际驾照(IDP);或者,如果是从中国来的,需要一个中国驾照翻译件。IDP驾照并不给人开车的权利,但是可以提供司机驾照的有效性证明。一个IDP只可能在原居住国用驾照才能办理。一个IDP(或者证明性翻译),如果没有居住国签署的驾照,是不可以用的。如果外国租赁者所在国的驾照是永久性的或者没有期限的,那么租赁者及附加驾驶员在租车开始时候还需要出示他们的护照,签证或者其他在美国签署的说明书。


M. 驾驶员记录审核: 在美国,当客人到达我们的站点租车时,租赁者和所有的额外驾驶员都将从属于一个驾驶纪录和一个执照审核。如果驾驶记录和驾照审核没有达到我们的标准,我们有权利根据审核报告拒绝为客人提供租车服务。请查阅以下我们的标准:

  • 一个有效的机动车驾驶执照是指在租赁开始到租赁结束期内,没有被暂停,没有过期,没有被扣,以及没有被撤销。
  • 驾驶员没有在过去的24个月中被罚8分或者8分以上。
  • 驾驶员没有在过去的36个月中服刑;或因犯罪交过罚金,或有个以下的犯罪记录:
    • 三次或者三次以上的伤害罪
    • 二次或者两次以上的意外事故
  • 驾驶员没有在过去的48个月中服刑;或因犯罪交过罚金,或有个以下的犯罪记录:
    • 一次或者一次以上的不计后果驾驶罪
    • 一次或者一次以上的事故并且有生命或者身体上的伤害 l 在没有驾照和任何保险的情况下驾车
    • 偷车或者用车去进行一些违法行为。

    有现场逃逸或者毁坏事故报告的行为驾驶员在过去的72个月中没有以下犯罪记录。

N.异地租赁: 在美国和加拿大境内都有异地租赁,站点不同将收取不同的异地租车费用。

O. 可选择性装备:

  • 1、儿童安全座椅:额外的费用,由不同区域,价格不同。婴儿,学步的小孩,孩子安全座椅在很多dollar区域都可以租到。
  • 2、滑雪架:冬季,您可以在滑雪胜地附近的DOLLAR站点会提供滑雪架。滑雪架需要额外付款。
  • 3、全球定位系统:很多区域的DOLLAR站点在租车时提供全球定位系统,这个服务是需要额外日租费用。这个小的放在车表前的的装置包含多语言,并且包含全美地图细节信息,大约有600万的旅游景点,包括旅馆,餐馆,加油站,取款机和景点。 全球定位系统可以帮助您避开多个收费路段。

P.特色服务:
  • 1、道路救援服务:这是我们提供的一个额外的付费项目,这个服务内容您再用车过程中的一些救援服务,包括拖车、开锁、轮胎泄漏、加油、充电等服务,这种服务在时尚系列中不能提供。
  • 2、电子通行证:在一些小的城市中,我们可以为您提供购买电子道路通行证的服务,这项服务是按天收取费用的,这张卡允许驾驶员无限次通过在收费公路上所有的收费站。如果您拒绝购买这个通行证,您将付给我们所有的行驶过收费公路中没有付的费用(包括被照相机照下来的犯规)。我们会针对每一个处罚收取处罚金和一个25美金的管理费。如果您有一个私人的移动雷达我们不允许把它安装在租赁车上否则将被处罚。在美国一些收费公路都是电子管理的而不是人工收费的收费站。如果您租我们的全球定位系统我们将让您避免走收费公路。
Q:额外的费用:
在大多数DOLLAR站点,租车时会发生以下一个或多个收费项目:
(i)机场车辆管理费
(ii)机场设施费,外加常旅客附加费用和车辆执照费,这是根据每年汽车的税、执照费、注册费、和其他政府费用平均到每天。这个消费可以是按天计算,也可以是按照车计算。

R.纽约居民附加服务费:
纽约居民附加费用:纽约州(布鲁克林,布朗克斯,皇后镇的租车价格要高于其他州,因此纽约,约华克,新泽西,费城的客人应该遵守下面的要求。
  • * 布鲁克林的居民要比其他州每天多付55美金。
  • 布朗克斯的居民要比其他州每天多付33美金。
  • 皇后镇的居民要比其他州每天多付11美金。



1. 常用保险及其他:

A. 损失或损害DOLLAR车辆:租赁者和附加驾驶员应对车辆的损失或损坏完全负责,即使是因为客观因素,如小偷,火灾,冰雹,洪水等,受制于法律的规定。需交纳多出的费用,包括:实际拖车费和存车费;车辆损失费;车辆价值缩减不管是否维修过;合理的管理费费;法律允许的车辆牌照税;

B. 第三方责任声明:租赁者或附加驾驶员(和各自的保险公司)主要负责人身伤害第三方责任声明,包括死亡,财产损失或由于使用和操作车辆引起的事故。美国法律规定所有驾驶汽车者必须购买此保险,否则违法。

C.未投保或投保未足额的驾驶员保险责任范围:在法律法规允许的情况下,我们并不提供未投保或投保未足额的驾驶员保险责任范围。但在一些州,我们必须给租赁者上这个保险,所上的保险额为法律规定的最低限额。在美国一些地方,我们让租赁者自由选择未投保或投保未足额的驾驶员保护(UMP)。详情请咨询当地站点。

D.其他保险:租车时,会提供多项选择给租赁者,损失与损害责任豁免(LDW),个人保护计划(PPP),PP,个人意外险(PAI),所持物品失盗保险(PEI), 急病保护(ESP),第三方责任险(SLI)和未投保或投保未足额的驾驶员保护(UMP).每天的费用等根据租赁者选择的 车型,价格包和所使用车辆的地点不同而改变。进入加拿大,是否需要收取第三方责任险这项费用,详情请咨询当地站点。租车公司所提供的附加保险产品有可能会与客户所购买的车险或其它保险重复。因此附加保险产品不是必须购买的。当地站点都有相应的宣传彩页可供参阅。如果租赁者选择附加保险产品,租车公司根据顾客选择的保险产品收取相应的费用。

  • 1、损失与损害责任豁免权(LOSS DAMAGE WAIVER.LDW):一旦顾客购买LDW后,根据各国法规,可以部分或者全部免除这些费用。LDW不是保险。

    在签约者(驾驶者)或其他授权驾驶人员发生下列行为时,不能使用豁免权。(1)违反租赁合同的条款;(2)因为不能拔出或固定的钥匙,不能关闭或锁上所有的门窗和车厢,车辆被盗或是遭到损坏;(3)在受损后,没有立即通知公司及警察;(4)不能支付合同下的租赁费用;(5)违反国家法律规定。
    租赁者在决定是否购买LDW之前,可以决定是否他们的汽车保险或信用卡协议提供了所租车辆损失损害保险和他们保险所扣除的费用。LDW不是强制购买的,它不是保险。

  • 2、个人保护计划(PPP);PPP包括个人意外险(PAI)和所持物品失盗保险(PEI)且须捆绑购买。PPP未覆盖加拿大。
    a. PAI: 因事故发生死亡或受伤时,个人意外险支付由此产生的医疗费用,以及紧急救护车费用。赔偿人员包括签约者(驾驶者)租赁汽车的全体搭乘者。如果签约者(驾驶者)在租赁开始时就购买个人保护计划,则签约者(驾驶者)驾驶者将得到全天的保护,即无论在事故发生的时间是否在车里都将获得相应的赔偿。搭乘者仅在乘坐时发生的事故才能得到保护。

    b.PEI: 租赁过程中,车内相关物品(现金和有价证券除外)因失盗发生损失时的保险。保 险对象只限于签约者及其直接家庭成员。如果这种自选保障由签约者购买,PEI仅覆盖签约者或其直系亲属成员旅行时的个人收入。

  • 3、第三方责任补充保险(SLI):在有条件的情况下,每日支付额外的费用,签约者可在租期内购买SLI。如果接受,租赁期间,签约者或租赁协议中列出的合法驾驶人(不包括任何额外的签约者和家庭成员授权的声称有血缘,婚姻或收养,以及任何与签约者居住的其他驾驶人)在使用租赁车过程中发生意外事故,致使第三方遭受人身伤亡或财产直接损毁,SLI提供租赁协议下单次事故100万元的最高限额责任保险。可用性,成本和覆盖范围在不同地点间可能不同,遵循计划细则而定。可根据租赁位置检查计划细则。除纽约外,SLI不提供覆盖未保险或未充分的保护。SLI尚未申请墨西哥地区。SLI未覆盖加拿大。
    如果你在纽约购买SLI:在纽约,每天都需支付额外的费用,有2种SLI产品可供选择:(i) 购买了SLI和未投保或投保未乘员保护每次事故限额为$1,000,00的人身伤害;(ii)SLI $100,000的人身伤害每个人/$300,000的人身伤害每次事故限额。
    如果你在德克萨斯州租车:租赁者不需要汽车租赁公司提供汽车保险。保险不是必须购买的。当司机违反国家法律规定酒醉驾驶而造成的人身伤害或财产损失,这个保险是不适用的。

  • 4、未投保或未足额投保的乘员保护(UMP): 如果租赁者首先购买了SLI,就有机会购买UMP。UMP向租赁者提供:
    任何授权驾驶员和附加驾驶员使用DOLLAR车辆,包括未投保或未足额投保乘员法律规定内的受伤保险。在租赁期间,出现事故后车内乘员受伤,该保险UMP为签约者(驾驶者),其他授权驾驶者和其他乘客提供最高赔偿金额为100万美元的保护。UMP包括在纽约购买的SLI,不得单独被出售或发售。SLI尚未申请墨西哥地区。SLI未覆盖加拿大。
    任何第三方使用哪个出租汽车的司机以及租用者的受伤保险,包括业主有无保险对第三者造成的损害,包括受保和未受保的乘车者法律规定以内的受伤保险。 1、附加保护 (PP):在加拿大,如果租赁者购买了附加保护(PP),若条件满足,将会对授权司机以及车上乘客租车期间发生的意外承担医疗费,救护车费,遣返出租,康复,法律辩护,紧急道路服务和机械故障拖车造成的损失以外死亡提供有限的利益。 2、急病保护(ESP): ESP是在美国佛罗里达州提供给所有非美国原住民的租赁者,包括有在加拿大租车时有效的非美国护照的租赁者。 ESP提供一些疾病过程中可能出现的三十天以内租赁期间某些医疗福利。 ESP还包括在在租金与租户的行车时间有效的时间内非美国护照的承租个人。益处包括高达每人10,000美元的合理的必要的医疗保健费用,包括疾病,包括(a)医疗或手术治疗;(二)医院服务,用品,X光及化验费;(c)当地救护车(四)访问了医生办公室的人,并每人被扣除100美元。 ESP不提供任何在租赁期12个月之前的产生过任何疾病症状和开始接受治疗的费用,美国以外的费用自理,眼镜,隐形眼镜或助听器的费用,而参与赛车,职业俱乐部,校际或校际体育的以外费用;不提供心血管疾病,癌症肿瘤,肺结核,器官移植,先天行鼻中隔偏曲,美容手术,牙科保健,性传播疾病,节育,生育/不育治疗,怀孕,流产,堕胎,情绪或精神障碍的任何形式和损失,不包含在不遵守在行驶过程中不遵守医生的建议或以医疗治疗的目的行使而产生的损失,EPS在加拿大不适用。


General Policies


1. GENERAL RENTAL REQUIREMENTS*
THESE ARE THE GENERAL RENTAL REQUIREMENTS OF DOLLAR® RENT A CAR. THE RENTAL COMPANY OPERATING THE DOLLAR RENT A CAR LOCATION ("DOLLAR") MAY HAVE OTHER REQUIREMENTS. THE REQUIREMENTS OF THE RENTAL LOCATION WILL CONTROL. CHECK THE LOCAL POLICIES OF THE RENTING LOCATION FOR MORE INFORMATION ON THEIR TERMS AND CONDITIONS. FOR RENTALS OUTSIDE OF THE UNITED STATES AND CANADA, PLEASE REFER TO THE LOCAL POLICIES WHERE YOU INTEND TO RENT THE DOLLAR VEHICLE.
A. Rental Rates: Daily Rental rates are based on a 24-hour rental day starting at the time of rental. The minimum charge is one day, plus mileage, if applicable. The renter will be charged for each hour and/or any part of an hour in excess of a rental day the renter keeps the vehicle until the vehicle is returned, up to the applicable daily rate. Mileage charges, if applicable, will be the number of miles driven as determined by the odometer readings at the beginning and end of the rental. A Return Change Fee of $15 will apply if you return 24 hours or more prior to your reserved return date and time. If you return 24 hours or more after your scheduled return date and time, a Return Change Fee of $10.99 per day will apply ($54.95 max.), in addition to any other rental charges. If the renter fails to comply with the conditions applicable to the rate, including any geographic driving restrictions, a mileage charge, surcharge or other rates may apply

B. Driving Age: The minimum age to rent a vehicle at most locations in the United States and Canada is 21 years of age. Please refer to the Local Policies for specific information on driver ages at the location where you intend to rent and the applicable charge for drivers 21 to 24 years of age.

C. Authorized Drivers: The DOLLAR vehicle may be driven only by an authorized driver. An authorized driver is the renter and any additional person who appears at the time of rental and signs the rental agreement. All authorized drivers must satisfy our age requirements, have a valid drivers license, provide a physical street resident address, a major credit card in their own name, and fulfill our other qualifications, which vary by location. Employers and co-employees of renters renting on corporate rate plans, if properly licensed and meet our age requirements, are authorized to drive the vehicle while acting within the scope of their employment duties. See our credit requirements and driver's license requirements below. The authorized driver and any additional authorized drivers may be subject to a driver record check (See below). No other persons are authorized to drive the vehicle.

D. Additional Authorized Drivers and Fees: All additional authorized drivers are required to qualify to drive the vehicle. To qualify, DOLLAR requires all additional drivers, including spouses, to satisfy our minimum age requirements, have a valid driver's license and pay an additional driver fee. However, the following additional drivers do not need to pay an additional driver fee or separately qualify as long as they meet our minimum age requirements and have a valid drivers license:
(1) government renters on official orders,
(2) corporate account customers on corporate rate plans, and
(3) drivers/companions of physically impaired customers. The additional driver may also be subject to a driver record check and an underage drivers fee. (See below). Because the requirements vary by location, please refer to the Local Policies for specific information on additional driver fees charged at the location where you intend to rent.

E. Underage Driver's Fee: An authorized driver 21 to 24 years of age may be charged an Underage Drivers fee because of such driver's age in addition to the additional driver fee, if applicable. Because the requirements vary by DOLLAR location, please refer to the Local Policies for specific information on additional authorized or underage drivers at the location where you intend to rent a DOLLAR vehicle.

F. Credit Qualifications/requirement: To qualify to rent the DOLLAR vehicle, the renter must present at the time of rental a major credit card or debit card (See Debit Card Usage below) in the renters own name with available credit. A hold will be placed on the renters credit card for the estimated amount of the rental plus 15% or a minimum amount, whichever is greater, as determined by the location where you intend to rent. The hold will be removed at the end of the rental when the final charges are settled. Because the requirements vary by location, please refer to the Local Policies for specific information on credit qualifications and requirements where you intend to rent a DOLLAR vehicle.

G. Debit Card Usage: If the customer presents a debit card at the beginning of rental to qualify to rent, we will perform a debit card check and credit inquiry screening through Equifax Credit Information Services, Inc. This type of inquiry will screen out customers who present a greater driving risk to us, using a standard set of criteria. The credit inquiry is posted on the customer's credit report and may have an effect on the customer's credit evaluation. In the event that a customer's debit card check and credit inquiry fail to meet our debit card criteria, the customer will not be allowed to rent unless they provide a major credit card in their own name. Our debit card policy complies with all applicable U.S. federal and state laws. Debit cards are accepted for payment at the end of rental without a credit inquiry. Debit cards may not be accepted in Canada except for payment at the end of rental. Since credit requirements vary by location, please refer to the Local Policies for specific information on the acceptance and usage of debit cards where you intend to rent a DOLLAR vehicle.

H. "Key Ring" Credit Cards: DOLLAR does not accept the small credit cards issued by credit card companies that fit on a key ring. In the event that a customer presents the key ring credit card at the time of rental, the rental location may ask you to present the standard size credit card or another form of payment.

I. Gasoline Policy: The renter must refill the gas tank of the vehicle within a 10-mile radius of the rental return facility and present a fuel receipt to avoid a refueling charge unless the renter chooses the prepaid fuel option. If the renter chooses the prepaid fuel option, the renter will pay a specified charge as set forth in the rental agreement and have no obligation to return the vehicle with a full tank of fuel. There is no credit or refund given for any fuel in the tank at the end of the rental. If the renter does not choose the prepaid fuel option and does not return the vehicle with a full tank of gas, the renter will be required to pay a fuel charge to compensate DOLLAR for the cost and service of refueling the vehicle. The fuel charge is based on the estimated number of gallons needed to refill the tank multiplied by the rate per gallon charge specified in the rental agreement. DOLLAR may use different methods of estimating the number of gallons needed to refill the tank and these methods of estimation necessarily rely on human judgment. Most DOLLAR locations estimate the number of gallons needed to refill the gas tank either (1) by reading the fuel gauge to estimate the approximate amount of fuel needed to refill the tank (for example, one-half tank) and multiplying that number by the manufacturer's specified fuel tank capacity, or (2) if the renter did not purchase any fuel during the rental, by reading the odometer to determine the amount of miles driven during the rental and dividing that number by the vehicle's estimated average fuel efficiency (miles per gallon) based on the manufacturer's fuel efficiency specifications. References herein to miles and gallons shall be kilometers and liters when renting in Canada.

J. Geographic Limitations: At most locations, driving is restricted to the continental United States and Canada. A Canadian resident is prohibited from driving a U.S. owned vehicle into Canada. Please refer to the Local Policies for specific information regarding geographic limitations at the location where you intend to rent a DOLLAR vehicle.

K. Disabled Renters:
1. Available Driving Aids: If the renter will require driving aids to operate a vehicle, please contact us at 1-800-800-3665. This will ensure availability of equipment and allow DOLLAR personnel to install such equipment prior to the rental.
2. Pick-up: We would also ask that you call 1-800-800-3665 prior to your arrival so that we may pick you and your traveling companion up, if any, upon arrival at the airport. At most locations, courtesy telephones are also available in the airport to contact us for pick-up.
3. Additional Authorized Drivers: If a traveling companion shall serve as the driver during the rental, please advise the DOLLAR representative at the time of rental and pick-up. There is no additional charge for an additional authorized driver for non-driving disabled renters.

L. Driver's Licenses:
United States Citizens and U.S. Military Personnel: A renter or any additional authorized driver who is a citizen of the United States, must present at the time of rental:

(1) a driver's license issued by any state, territory or possession of the United States , and valid for the entire rental period.
(2) a temporary driver's license, valid for the entire rental period
(3) a traffic citation issued as a temporary license, valid for the entire rental period (the court date being the expiration date) and a second form of identification with signature (excluding the credit card used for rental)
(4) a valid driver's license issued by a providence or territory of Canada
(5) a foreign driver's license* issued by the country of residence of the renter and additional drivers. If the driver's license is not in English the renter and drivers will be required to present both the foreign issued driver's license and a current International Driver's Permit ("IDP"); or, if from Japan, a Japanese Translation Service. An IDP does not give a person the right to drive, but provides a certified translation of the valid foreign driver's license. An IDP (or certified translation) without the foreign issued driver's license is not acceptable.

*If the foreign issued driver's license is from a country where "permanent" or "non-expiring" driver's license are issued, the renter and any additional drivers will also be required to show their passport, visa, or other current U.S. issued documentation at the beginning of their rental authorizing the renter or driver to be preset in the USA at the time of rental.

M. Driver Record Checks: In the U.S., before we will rent a vehicle and when the customer arrives at our location, the customer and any additional authorized drivers may be subject to a driving record and license check with the DMV. In the rare instance the driving record and license check fails to meet our criteria, we reserve the right to deny the rental based on the DMV report. A list of our criteria follows:
(1) The drivers have a valid license that is not currently suspended, revoked, expired, or surrendered; and
(2) The drivers have not, during the last 24 months, pled guilty or paid a fine for, or otherwise been convicted, of:
a. accrued 8 or more points; or
b. one or more reckless driving; or
c. three or more moving violations; and
(3) The drivers have not, during the last 36 months, pled guilty or paid a fine for, or otherwise been convicted; of
a. two or more accidents; or
(4) The drivers have not, during the last 48 months, pled guilty or paid a fine for, or otherwise been convicted; of
a. one or more accidents with a fatality or bodily injury, operating a vehicle, or permitting the operation of a vehicle without a license or without insurance; or
b. possession of a stolen vehicle or using a vehicle in a crime; or
c. failure to report an accient or leaving the scene of an accident, and
(5) the drivers have no, during the last 72 months, been convicted of a DWI, DWAI, or DUI

N. One-way Rentals: One-way rentals within the U.S. and within Canada vary by DOLLAR location and vehicle availability. A one-way drop fee will apply.

O. Optional Equipment:
1. Child Safety Seats: For an additional charge, which varies by location, infant, toddler and child/youth safety seats are available at many DOLLAR locations.
2. Ski Racks: Ski racks are available at some locations where travel to ski resorts is anticipated during the winter season. There is an additional charge for ski racks.
3. Global Positioning System("GPS"): Many DOLLAR locations offer a GPS unit for use during the rental for an additional daily charge. The small, dashboard-mounted device is programmed for multiple languages and contains mapping details of the entire U.S. with nearly six million points of interest, including hotels, restaurants, gas stations, ATMs and tourist attractions. The GPS unit can be programmed to avoid toll roads.
1. Child Safety Seats: For an additional charge, which varies by location, infant, toddler and child/youth safety seats are available at many DOLLAR locations.
2. Ski Racks: Ski racks are available at some locations where travel to ski resorts is anticipated during the winter season. There is an additional charge for ski racks.
3. Global Positioning System("GPS"): Many DOLLAR locations offer a GPS unit for use during the rental for an additional daily charge. The small, dashboard-mounted device is programmed for multiple languages and contains mapping details of the entire U.S. with nearly six million points of interest, including hotels, restaurants, gas stations, ATMs and tourist attractions. The GPS unit can be programmed to avoid toll roads.

P. Optional Services:
i. RoadSafe: RoadSafe is a service offered by us at some locations for a per day charge. This service provides you with towing in the event of an accident, lock-out, flat tire, and fuel and battery service during your rental.
ii. Electronic toll by-pass option: In a few cities, we offer an option to purchase an electronic toll bypass service for a per/day charge that allows the driver to bypass all toll booths and avoid electronic toll charges on all the toll roads in the city or state, as applicable; and, as many times a day as necessary. If you decline to purchase the toll bypass option, you will pay us for all unpaid toll roads violations (including violations captured by camera) charged by the toll authority plus a $25.00 administrative fee per violation. If you have a personal transponder or account, it may not transfer to the rental vehicle and you will be charged a toll violation. Please be advised that some toll roads are managed electronically and have no manned booths. GPS units rented from us can be programmed to avoid toll roads.

Q. Additional Fees: At most DOLLAR locations the renter may incur one or more of the following charges and fees: (i) an (airport)concession recovery fee or off-airport access fee; (ii) an (airport) consolidated facility charge; plus, frequent flyer surcharges, and vehicle license fees which are the estimated average per day per vehicle portion of our total annual vehicle taxes, licensing, titling, and registration costs, and other governmental fees or charges on top of the daily rate and any optional products and services the renter selects. These charges are calculated either as a per-day or a per-rental charge.

R. Lost and Found: Dollar Rent A Car will not uphold responsibility for any personal belongings left in the vehicle or within the location premises. If you have lost items, please contact customer service as soon as possible - http://www.dollar.com/Help/main.aspx.

2. LIABILITY, INSURANCE AND OPTIONAL PROTECTION PACKAGE
A. Loss or Damage to the DOLLAR Vehicle: The renter and any additional drivers are absolutely liable for any loss or damage to the rental vehicle, even if someone else caused it or the cause is unknown, whether due to theft, fire, hail, flood, collision, vandalism, or any other cause, subject to limitations imposed by the law where the vehicle is rented. This liability will not exceed the full value of the vehicle, plus:
1. Actual towing and storage charges;
2. Loss of use;
3. Diminution in value, regardless of whether the vehicle is repaired or not
4. All rental charges through the date you report the incident if not returnable or the return date, whichever is later;
5. Any out-of-pocket expenses incurred by us as a result of the loss or damage to the vehicle
6. A reasonable administrative fee; and
7. Pro-rata license plate fees, all as allowed by law.
B. Third Party Liability Claims: Unless otherwise required by applicable law, a renter and/or any additional authorized driver (and the respective insurance company of each) is primarily responsible for all third party claims of personal injury, including death, and property damage caused or arising from the use and operation of the DOLLAR vehicle during the rental. (To the extent DOLLAR is required to provide coverage, in spite of the terms of the rental agreement, it shall only be in an amount necessary to satisfy the minimum financial responsibility limits required by applicable law.)
C. Uninsured and Underinsured Motorist Coverage: Where permitted by law, DOLLAR does not provide uninsured and underinsured motorist coverage. In those states or provinces where DOLLAR must provide such coverage, DOLLAR will only provide such coverage up to the minimum limits required by law. In some U.S. locations, DOLLAR offers the option to purchase Uninsured and Underinsured Motorist Protection ("UMP"). Please refer to the Optional Protection Package below for an explanation of this coverage.
D. Optional Protection Package: At the time of rental, DOLLAR offers for purchase at the option of the renter, Loss Damage Waiver ("LDW"), Personal Protection Plan ("PPP"), Protection Plus (PP), Personal Accident Insurance ("PAI"), Personal Effects Insurance ("PEI"), Emergency Sickness Protection (ESP), Supplemental Liability Insurance ("SLI") and Uninsured and Underinsured Motorist Protection ("UMP"). The per day cost, coverage, provider and availability vary by location, vehicle category and rate. Please refer to the locations Local Policy to determine whether SLI is required for travel into Canada and the cost of such coverage. The optional products offered by the rental company may duplicate coverage provided by the renters personal automobile insurance or insurance the renter may have through another source. Purchase of optional products is not required to rent the vehicle. Separate brochures available at the rental location summarize the optional products. We charge a per day fee for each day or part of a day the vehicle is rented for any optional products you select.

1. Loss Damage Waiver ("LDW"): If the renter purchases one of the optional LDW plans, DOLLAR will agree to waive the renters responsibility for loss or damage to the vehicle in full or in part (depending on the LDW plan accepted). LDW is not insurance or an insurance product.

LDW does not apply if: (1) the renter uses the vehicle in violation of the rental agreement; (2) the renter fails to remove the keys, or close and lock all windows, doors and trunk, and the vehicle is stolen or vandalized; (3) the renter fails to notify us and the police immediately after the loss; and (4) the renter fails to pay the charges under the rental agreement; or (5) other exceptions as allowed by the applicable state or provincial law.

Before deciding whether to purchase LDW, the renter may wish to determine whether their own automobile insurance or credit card agreement provides coverage for rental vehicle damage or loss and determine the amount of the deductible under their own insurance coverage. The purchase of LDW is not mandatory. LDW is not insurance.

2. Personal Protection Plan ("PPP"): PPP includes Personal Accident Insurance ("PAI") and Personal Effects Insurance (PEI) and where offered must be purchased together. PPP is not offered in Canada.
a. PAI: provides benefits to the renter and the renters passengers for accidental medical expenses, ambulance expenses and accidental death benefits during the rental. If this optional coverage is purchased by a renter, the renter is covered twenty-four hours a day for all accidents, whether the renter is actually in the rental vehicle or not at the time of the accident. Passengers in a DOLLAR vehicle are only covered for accidents occurring while the passengers occupy the DOLLAR vehicle.
b.PEI: insures the personal effects of the renter and any member of the renter's immediate family traveling with the renter. A member of a renter's immediate family must permanently reside in the renter's household. If this optional coverage is purchased by the renter, PEI covers only personal effects with which the renter or immediate family member are traveling. PEI pays covered claims even if the renter's homeowner's policy provides coverage.

3. Supplemental Liability Insurance ("SLI"): Where available, and for an additional daily charge, a renter may purchase SLI at the time of rental. If accepted, SLI provides the renter or any additional authorized drivers listed in the rental agreement, with automobile liability coverage against third party claims (excluding claims by the renters and any additional authorized drivers family members related by blood, marriage or adoption and any other person residing with the renter or additional driver) for bodily injury, including death, and property damage resulting from an automobile accident in the DOLLAR vehicle, during the rental period, in excess of the coverage provided under the rental agreement up to a maximum protection of $1,000,000 combined single limit (CSL) per occurrence. The availability, cost and coverage can vary from location to location depending on the program details. Check with the rental location for details of their program. SLI does not provide coverage for uninsured and underinsured motorist protection except in New York. SLI does not apply in Mexico. SLI is not offered in Canada.

OPTIONAL LIABILITY COVERAGE IS SUBJECT TO SPECIFIC BENEFITS, EXCLUSIONS, LIMITATIONS AND EXCEPTIONS WHICH ARE SUMMARIZED ON THE SEPARATE BROCHURES AVAILABLE AT THE RENTAL LOCATIONS.

See the Notices below:
If you purchase SLI in New York: In New York, for an additional daily charge, two SLI products may be available: (i) SLI with an uninsured/underinsured motorist protection up to $1,000,000 Bodily Injury per accident limit; and (ii) an SLI with a $100,000 Bodily Injury each person/$300,000 Bodily Injury per accident limit (a Supplemental Tier).
If you rent in Texas: The renter may not need the automobile insurance offered by the rental car company. The purchase of automobile liability insurance is not required as a condition of renting an automobile. This insurance does not apply to any bodily injury or property damage arising out of the use or permitting the use of a rental vehicle by any driver while under the influence of drugs or alcohol in violation of the law.
4. Uninsured and Underinsured Motorist Protection ("UMP"): If the renter purchases SLI, the renter may have the opportunity to purchase UMP. UMP provides the renter; any authorized additional driver and anyone else occupying a DOLLAR vehicle while operated by the renter or an additional authorized driver, with coverage for injuries and damages caused by an owner or driver of an uninsured or underinsured third party vehicle. This coverage is excess above the minimum financial responsibility limits for uninsured and underinsured motorist coverage required by law, if any. UMP provides coverage for the difference between any uninsured and underinsured motorist coverage available to the renter in the rental agreement, if any, up to a maximum of $1,000,000 combined single limit (CSL) per occurrence. UMP is included with the SLI purchased in New York and may not be offered or sold separately. UMP does not apply in Mexico. UMP is not offered in Canada.
5. Protection Plus (PP): In Canada, where available, if the renter purchases PP, it will provide limited benefits to the authorized driver and passengers of the vehicle during the rental for accidental medical expenses, ambulance expenses and accidental death, repatriation, rehabilitation, legal defense, emergency road service and mechanical breakdown towing benefits, and loss to personal belongings if certain terms and conditions are met.
6. Emergency Sickness Protection ("ESP"): ESP is available in Florida to all renters who are non-U.S.citizens including Canadians who possess valid non-U.S. passports at the time of rental. ESP provides certain medical benefits for some sicknesses that may occur during rental periods of thirty days or less. ESP also covers individuals possessing valid non-U.S. passports at the time of rental traveling with the renter. Benefits include up to $10,000 per person for reasonable and customary cost of necessary medical care for covered sickness, including (A) medical or surgical treatment; (B) hospital services, supplies, x-rays and laboratory fees; (C) local ambulance and (D) visits to a physicians office, and are subject to a $100 deductible per person per sickness. ESP does not provide coverage for any sickness for which symptoms began or treatment received during the twelve months prior to the beginning of the rental period; expenses incurred outside of the U.S.; expenses for eyeglasses, contact lenses or hearing aids; losses incurred while participating in racing, professional club, intercollegiate or interscholastic sports; losses from an accident, cardiovascular disease, cancers tumors, tuberculosis, organ transplant, congenital conditions, deviated septum, cosmetic surgery, dental care, sexually transmitted diseases, birth control, fertility/infertility treatment, pregnancy, miscarriage, abortion, and emotional or mental disorders of any kind; and losses while traveling against the advice of a physician or while traveling for the purpose of receiving medical treatment. ESP does not apply in Mexico.

* 以上中文翻译内容仅供参考,以DOLLAR中国官网及VOUCHER英文保险条款内容为准